Privacy policy
The protection of your data is very important to us
Protecting the privacy of our users is an important concern for us. In this privacy policy, we inform users about which personal data is processed in connection with the use of this website. In addition, the nature, scope and purpose of the collection and use of personal data by swissgoldplan SA is explained on this website.
By using our website and our services and products, users declare their agreement with this privacy policy.
swissgoldplan SA undertakes to process all personal data collected via this website in accordance with the applicable data protection regulations and to take appropriate security measures to protect it from unauthorized access.
Identity and contact of swissgoldplan SA
provider within the meaning of data protection legislation:
swissgoldplan SA, c/o Colab Sàrl, Avenue de la Gare 14, CH-1700 Fribourg, Switzerland
swissgoldplan SA determines the purposes and means of processing and is therefore responsible for the processing and use of personal data. Any questions or concerns in connection with this privacy policy or the processing of personal data can be addressed by the user at any time by e-mail to
contact@swissgoldplan.com
at any time.
Terms
-
Personal data
The following statements relate to the processing of personal data of natural persons. Personal data is information that relates to an identified or identifiable natural person. Personal data includes all data that enables identification, such as name, e-mail address, date of birth or telephone number. Data about preferences, memberships or which websites have been viewed by users are also personal data. -
Data processing
The term “data processing” refers to any handling of personal data, regardless of the means and procedures used, in particular the collection, storage, retention, use, modification, disclosure, archiving, deletion and destruction of data.
swissgoldplan SA collects and processes personal data carefully and for the purposes described in this privacy policy. Personal data is only collected, used and passed on by swissgoldplan SA if this is permitted by law, if the users consent to the collection of data or if there is an overriding interest on the part of third parties. swissgoldplan SA makes every reasonable effort to collect information in anonymized or pseudonymized form or to anonymize it. so that the identity of the user is not recognizable.
Collection of personal data and purposes of data processing
Personal data that swissgoldplan SA transmits to users
When contacting swissgoldplan SA (e.g. via contact form or e-mail), the user’s details are stored for the purpose of processing the inquiry and in the event that follow-up questions arise.
The provision of this personal data is expressly on a voluntary basis.
swissgoldplan SA uses the personal data provided by users for the following purposes:
- to provide, maintain, protect and optimize the services and information offered;
- to communicate with the users and provide them with the best possible and personalized information that the users of swissgoldplan SA need (e.g. about products and services);
- to offer users new services and information and, based on the profile of the users, to suggest services and information tailored to them that may be of interest to the users;
- to comply with legal and other regulatory requirements and internal regulations;
- for the establishment, exercise and/or defense of actual or potential legal claims, investigations or similar proceedings;
- for other legitimate purposes, if this processing is evident from the circumstances or was indicated at the time of collection.
Access data/server log files
swissgoldplan SA collects data about every access to the website (so-called server log files).
The access data includes:
- Name of the website accessed, file(s)
- Date and time of retrieval
- Amount of data transferred
- Notification of successful retrieval
- Browser type and version of the user’s operating system.in
- Referrer URL (the previously visited page) and exit pages
- IP address and the requesting provider
- Location data (especially when using mobile devices)
- Information on interaction between pages (e.g. scrolling, clicking, mouseovers)
- The provider uses the log data only for statistical evaluations for the purpose of the operation, security and stability of the system as well as the optimization of the offer [Angabe allenfalls weiterer Zwecke]. This personal data is not merged with other personal data. They are stored separately from any other personal data transmitted by the user. However, the provider reserves the right to check the log data retrospectively if there is a justified suspicion of unlawful use based on concrete evidence.
Recipients of personal data
swissgoldplan SA takes the necessary measures to ensure that only authorized employees or employees who are not authorized by swissgoldplan SA are granted access to the plan. auxiliary persons who have the necessary knowledge have access to personal data in order to fulfill the purposes for which the personal data is collected.
swissgoldplan SA is entitled to process the personal data of users in accordance with the purposes and bases of processing described above to the following possible recipients or recipients of personal data. categories of recipients, insofar as this is required for the intended data processing:
- Experts and other service providers of swissgoldplan SA in the context of an inquiry
- Service providers who process personal data on behalf of and on the instructions of swissgoldplan SA (so-called contract processors, e.g. in the areas of IT, hosting and support)
- other business partners and auxiliary persons (e.g. lawyers)
- Authorities, official bodies, courts or other state institutions
- Social media
- other parties in potential or actual legal proceedings
- Details of other third parties according to specific data processing
The provider guarantees that its business partners and processors have suitable organizational and technical measures in place to comply with data protection regulations.
Transfer of personal data abroad
swissgoldplan SA may disclose personal data abroad. The countries concerned or the international body must guarantee an adequate level of data protection (so-called adequate level of data protection).
If personal data is transferred to countries that do not have an adequate level of data protection, swissgoldplan SA will ensure adequate data protection by taking appropriate precautions to comply with data protection requirements (e.g. contractual guarantees through data protection clauses, indication of the countries to which data is transferred, if necessary grouping into groups such as the EU and EEA)
Cookies
Cookies are small files that make it possible to store specific, device-related information on the user’s access device (PC, smartphone, etc.). On the one hand, they serve the user-friendliness of websites and thus the users (e.g. saving the selected language). On the other hand, they are used to collect statistical data on website usage and to analyze this data for the purpose of improving the website. Users can influence the use of cookies. Most browsers have an option that can be used to restrict or completely prevent the storage of cookies. However, it should be noted that the use and in particular the ease of use are restricted without cookies.
Integration of third-party services and content
Third-party content, such as videos from YouTube, maps from Google Maps, Google web fonts, RSS feeds, spam protection via reCAPTCHA or graphics from other websites may be integrated into this website. This presupposes that the providers of this content (hereinafter referred to as “third-party providers”) know the IP address of the users. Without an IP address, no connection would be possible and therefore the content could not be displayed in the browser of the respective user. The IP address is required to display this content. swissgoldplan SA endeavors to use only such content whose respective providers use the IP address solely for the delivery of the content. However, the provider cannot exert any influence if the third-party providers store the IP address and other information, e.g. for statistical purposes.
Web fonts from fast.fonts.net
This website uses fonts from fonts.net. Due to the license terms of fonts.com, page view tracking is carried out by a counter web analysis service of Monotype Imaging Holdings Inc, 600 Unicorn Park Drive, Woburn, Massachusetts 01801 USA. Each time a page of this website is accessed, a request is sent to fast.fonts.net. fast.fonts.net collects anonymized data and gains knowledge of the IP address used by the user. Further information can be found here: https://www.monotype.com/legal/privacy-policy/web-font-tracking-privacy-policy
Google Tag Manager
With Google Tag Manager, marketers can manage website tags via a single interface. However, the Tag Manager itself, which uses the tags, works without cookies and does not collect any personal data. The Tag Manager merely triggers other tags, which in turn may collect data. Corresponding explanations can be found in this privacy policy for these respective third-party providers. The Google Tag Manager does not use this data. If users have set or otherwise deactivated cookies, this will be observed for all tracking tags used with Google Tag Manager. The tool therefore does not change the user’s cookie settings.
Google Maps
This website uses the Google Maps product from Google Inc. By using this website, users consent to the collection, processing and use of the automatically collected data by Google Inc., its representatives and third parties. The terms of use can be found under “Terms of use of Google Maps”.
Google Analytics
This website uses the “Google Analytics” service, which is provided by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA) to analyze website usage by users. The service uses “cookies” – text files that are stored on the user’s end device. The information collected by the cookies is usually sent to a Google server in the USA and stored there.
IP anonymization is used on this website. The IP address of the user is shortened within the member states of the EU and the EEA. This truncation eliminates the personal reference of the user’s IP address. As part of the agreement on the order data agreement, which the website operators have concluded with Google Inc. If you have concluded a contract with us, we use the information collected to analyze website usage and website activity and provide services related to Internet usage.
Users have the option of preventing the storage of cookies on their device by making the appropriate settings in their browser. There is no guarantee that users will be able to access all functions of this website without restrictions if their browsers do not allow cookies.
Furthermore, users can use a browser plug-in to prevent the information collected by cookies (including their IP address) from being sent to Google Inc. and transmitted by Google Inc. be used. The following link leads to the corresponding plugin: https://tools.google.com/dlpage/gaoptout?hl=de
Here is more information on the use of data by Google Inc. to find:
https://support.google.com/analytics/answer/6004245?hl=de
Microsoft Clarity
This website uses Microsoft “Clarity”. Clarity makes it possible to analyze user behavior. A log of mouse movements and clicks is created in order to derive potential improvements for the offer. The information collected is transmitted to Clarity and stored there.
Further information about Clarity and the data it collects is available in Clarity’s privacy policy. https://clarity.microsoft.com/
Social media plugins
swissgoldplan SA uses the social plugins below on its website to share knowledge and to make its company better known. Responsibility for data protection-compliant operation must be guaranteed by the respective external provider. Data processing in connection with these plugins is carried out with the consent of the user when using the plugins.
If the users use the services of these social networks independently or in connection with this website, they evaluate the use of the plugin. In this case, information about the plugin is forwarded to the social networks.
Plugins of the social network LinkedIn Corporation, 2029 Stierlin Court, Mountain View, California 94043, USA, are installed on this website. The LinkedIn plugin is recognizable to users by the LinkedIn logo.
When the swissgoldplan SA website containing such a plugin is accessed, a direct connection is established between the user’s browser and the LinkedIn server. LinkedIn thereby receives the information that the users have visited the website of swissgoldplan SA with their IP address. By clicking on the LinkedIn button, users can link the content of swissgoldplan SA to their LinkedIn profile while they are logged into their LinkedIn account. This allows LinkedIn to associate the visit to the swissgoldplan SA website with the user’s user account. swissgoldplan SA has no knowledge of the content of the transmitted data or its use by LinkedIn. Further information can be found here:
www.linkedin.com/legal/privacy-policy
.
E-mail and newsletters for advertising purposes
If users register for the swissgoldplan SA newsletter, swissgoldplan SA will use their e-mail address, surname and first name to send them information about its products and services and other commercial communications (e.g. announcements of events, competitions and surveys) that may be of interest to them. Users can unsubscribe from such e-mails at any time by clicking on the marked “Unsubscribe” link or by sending an e-mail directly to the provider at the e-mail address listed in section 1.
Storage period
In principle, personal data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. A longer storage period is permitted if this is necessary for the fulfillment of legal, contractual or pre-contractual obligations or legitimate business interests of swissgoldplan SA (e.g. legal storage and documentation obligations, in connection with the assertion, exercise or defense of legal claims).
Specifically, personal data is stored on this basis as follows:
- The personal data transmitted by users to swissgoldplan SA in connection with the use of services and products such as the contact form or e-mail (see point 3a) will be stored by swissgoldplan SA until the purpose of the data storage no longer applies (e.g. after the processing of the inquiry has been completed), the users request swissgoldplan SA to delete the data or the data is deleted. revoke your consent to storage.
- The personal data automatically transmitted by users due to the use of this website (see point 3b)) will be deleted within 3 to 6 months.
- For contract-related personal data (including business documents and communications), swissgoldplan SA stores the business documents for as long as the contractual relationship exists, and thereafter for a further 10 years after termination of the contractual relationship, unless in individual cases a shorter or longer statutory retention obligation applies, the retention is required for reasons of proof or for another valid reason under applicable law, or the deletion of the data is required earlier (e.g. because the data is no longer required or swissgoldplan SA must delete the corresponding data).
Rights of users
Users can assert their claims against swissgoldplan SA at any time based on the provisions of data protection law. In particular, users have the right to obtain information from swissgoldplan SA about their processed personal data free of charge. Users also have the right to have incorrect data corrected and to have their personal data deleted, provided there is no legal or contractual obligation to retain it. Users are entitled to report violations of data protection regulations to the Federal Data Protection and Information Commissioner (FDPIC, https://www.edoeb.admin.ch/edoeb/de/home.html ).
Changes to the privacy policy
swissgoldplan SA reserves the right to adapt, supplement or otherwise change this data protection declaration at any time and without giving reasons. The current privacy policy as published on the portal applies.